Frequently Asked Questions
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Where is Editorial Skincare located?
We are inside A Suite Salon, next to Juniper Grill and across Harris Teeter.
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15235 John J Delaney Drive N Suite 122 Charlotte, NC
How do I prepare for my first appointment?
What are your cancellation policies?
Editorial Skincare values your business and kindly asks that all clients respect our scheduling and cancelation policy. Sydney requires a 48 hour notice for the cancellation of scheduled services.
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Any cancelled or rescheduled appointments with less than a 48 hour notice will be subject to a 50% fee of that total service cost.
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If you happen to no show the day of your appointment, you will be subject to a no-show fee of 100% of your service cost. The card on file will be charged, or an invoice will be sent to you and must be paid within 24 hours of your scheduled appointment time.
How much should I budget for my first appointment?
For those looking to make a genuine commitment to their skin, Sydney advises setting aside a budget ranging from $200-500. Great skin is 80% home care and 20% professional treatments. Editorial Skincare will stay mindful when recommending products that fit within your budget, but be prepared to invest in your skin!
How do I know which treatment is best for me?
If you are a first time client it’s best to book a consultation so Sydney can get a feel for your skin needs! Book Here
How do I know what the aftercare is for the service I had done?
Each service comes with an aftercare card that explains how to care for your skin post treatment. If you misplace that card, don’t hesitate reach out to Sydney with any questions! Aftercare is also on her highlights on the Editorial Skincare Instagram.
Do you offer returns or exchanges on products?
No, once the product leaves Editorial Skincare we cannot accept any returns or exchanges.
How do I order products from Sydney?
There are links under “Shop” that allow you to buy directly from the skincare brands she carries. She also keeps stock of most of her products in her skin suite.